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Comprehensive help desk software
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Comprehensive trouble ticket tracking software for help desks and call centers. User-friendly interface offers customizable screens, multiple layer issue status tracking, issue folder filing system, hierarchy issue structure, skills based assignment of issues, custom and required user fields, knowledgebase (including HTML editor), product and contract tracking, reports, queries, etc. Expansion modules run as set-and-forget services and are available for customer self-help via the Web, auto issue escalation, advanced data searches, Active Directory integration, automatic email receive to convert emails into issues.
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Buy ($995.00) / Download (45.1 MB)
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Avg. User Rating |
Overall |
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1%
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| 37 / 2 (total / last month) |
| 25-09-2007 08:50:12 GMT |
| 12-09-2007 |
| English |
| WinXP, Windows2000, Windows2003 |
| Pentium Processor700mhz+, 512MB RAM, 80mb |
| Install and Uninstall |
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What users say: |
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| JPEG Lossless Rotator 5.0 |
Rating:  |
| This thing is completely useless. Even Microsoft Paint can rotate image by 90 degree increments, which is all this does! |
| Typer Shark Deluxe 1 |
Rating:  |
| I Like it a lot... I want to play. Good and Its an excellent travel tool, which provide even sharability of the choosen deals with your loved ones. |
| Forex Strategy Builder 2.5.3.0 |
Rating:  |
| It's useful! FSB tests a strategy very fast, includes an automatic strategy generator.
It uses different method of bar interpolation and that make it very reliable. |
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